Refund Policy for Urjadata Solar Renewable Energy Pvt. Ltd.
At Urjadata Solar Renewable Energy Pvt. Ltd., customer satisfaction is our top priority. We strive to provide transparent and efficient services. Please read our refund policy carefully to understand the terms under which refunds may be issued.
1. Applicability of Refunds
Refunds may be considered for the following cases:
- Overpayment or duplicate payments made by the customer.
- Cancellation of services or orders due to reasons directly attributable to Urjadata Solar Renewable Energy Pvt. Ltd.
- Non-delivery of agreed-upon services within the specified timelines due to unforeseen circumstances.
2. Non-Refundable Items
The following items or services are not eligible for refunds:
- Services that have already been rendered or partially delivered.
- Fees paid for consultations, advisory, or project assessments.
- Government fees, taxes, or third-party charges paid on behalf of the customer.
- Customized products or services specifically tailored for the customer.
3. Refund Request Process
To request a refund, please follow these steps:
- Submit a written refund request to rmanish2000@yahoo.co.in with the following details:
- Name and contact details
- Invoice or payment reference number
- Reason for requesting a refund
- The request will be reviewed within 7-10 business days of submission.
4. Refund Approval and Processing
- Upon approval of the refund request, the refund will be processed within 15 business days.
- Refunds will be issued via the original payment method unless otherwise agreed upon.
- Any applicable processing or transaction fees may be deducted from the refund amount.
5. Changes to Refund Policy
Urjadata Solar Renewable Energy Pvt. Ltd. reserves the right to modify or amend this refund policy at any time without prior notice. Customers are encouraged to review the refund policy periodically.
6. Contact Information
For any questions or concerns regarding our refund policy, please contact us at:
- Email: rmanish2000@yahoo.co.in
- Phone: +91-9850820909
- Address: Tilak Ward, Block, Deori, Dist. Sagar, Madhya Pradesh, India – 470226
By engaging with our services or products, you agree to the terms outlined in this refund policy.